Privacy Policy

Who we are

We are About Feet, a sole trader business based in Carrickfergus, Northern Ireland, United Kingdom.
Our website address is www.aboutfeetcarrickfergus.com.

For any privacy-related inquiries, you can contact us at info@aboutfeetcarrickfergus.com.

What Data We Collect

    When you interact with our website, we may collect and process the following types of personal data:

    • Identity Information: Name
    • Contact Information: Email address and telephone number
    • Appointment Preferences: Preferred appointment day
    • Inquiry Details: Subject and the contents of your message.
    • We do not knowingly collect or process any special category data.

    How We Collect Data

    We collect data through:

    • Contact Forms: When you submit a request for information or to book an appointment.
    • Cookies and Tracking Technologies: As explained in Section 7 of this Policy.

    Purposes to Collect Your Data

    We use your personal data to:

    • Respond to your inquiries and service requests
    • Manage and schedule appointments
    • Maintain and improve website functionality and security

    The lawful bases for processing your data are:

    • Your Consent (when you actively submit your information)
    • Our Legitimate Interests (responding to inquiries and maintaining service quality)

    We do not use the information you provide to send marketing communications without your explicit consent.

    Sharing Your Data

    We do not sell, rent, or trade your personal information.

    We may share data with:

    • Website hosting providers (UK-based)
    • Security and performance plugins (e.g., Wordfence, Litespeed Cache)
    • Analytics and website optimization services (e.g., Google Analytics, if enabled in the future)

    Some third-party service providers (such as Google) may transfer data outside the UK or European Economic Area (EEA). Where applicable, we ensure appropriate safeguards are in place.

    How We Protect Your Data

    We implement appropriate technical and organizational measures to safeguard your personal data, including:

    • SSL encryption for secure browsing
    • Website security monitoring and threat protection (e.g., via Wordfence)

    Despite our efforts, no online transmission can be guaranteed to be 100% secure.

    Cookies & Tracking Technology

    What Are Cookies?

    Cookies are small text files that are placed on your device when you visit a website. They help websites function properly, improve usability, enhance security, and gather information about visitor behavior.

    How We Use Cookies

    We use cookies to:

    • Ensure the website operates correctly (Essential Cookies)
    • Understand how visitors interact with the website and improve our services (Analytics Cookies, where consent is given)
    • Protect the website from malicious activities (Security Cookies)

    We use CookieYes to manage user consent and control the use of cookies on our website.

    Types of Cookies We Use

    We use the following types of cookies on our website:

    Essential Cookies:

    These cookies are necessary for the core functionality of the website and cannot be disabled. They enable basic features such as page navigation, access to secure areas, and saving your cookie preferences.

    Analytics Cookies:

    These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They are only set if you provide your consent through our cookie consent banner.

    Security Cookies:

    These cookies help protect our website and users from security threats such as fraudulent activity or unauthorized access attempts.

    Cookies Set

    We use a variety of cookies including essential, analytics, and security cookies.

    The specific cookies in use on our website may change from time to time depending on site updates, plugin changes, and third-party services.

    You can view the full, up-to-date list of cookies in use and manage your cookie preferences by:

    • Using the Cookie Consent Banner when you first visit our website
    • Clicking the “Cookie Settings” link available at the bottom of our website at any time

    Please note that essential cookies will remain active to ensure the website functions properly.

    Managing Cookies

    You have full control over which cookies are placed on your device. You can:

    • Change or withdraw your consent at any time via the Cookie Settings link on our website
    • Adjust your browser settings to refuse or delete cookies
    • Use browser-based controls to manage cookie behavior

    Please note that disabling some cookies may affect the functionality or performance of certain areas of the website.

    Data Retention

    We retain your data only as long as necessary:

    • Contact form submissions are stored temporarily within our website’s platform and email systems.
    • Data will be securely deleted when it is no longer required.

    Your Rights

    Under applicable data protection laws (including the UK GDPR and EU GDPR if you are in Ireland), you have rights to:

    • Access the personal data we hold about you
    • Request correction of incorrect or incomplete data
    • Request deletion of your data
    • Object to or restrict processing
    • Request transfer of your data to another provider (data portability)

    To exercise any of these rights, please contact us at info@aboutfeetcarrickfergus.com.

    You also have the right to lodge a complaint with:

    • The Information Commissioner’s Office (ICO) if you are based in the UK
    • The Data Protection Commission (DPC) if you are based in Ireland

    Embedded content from other websites

    Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

    These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

    Changes to This Privacy and Cookie Policy

    We may update this Policy from time to time to reflect changes in legal requirements or our practices.
    The most recent version will always be available on our website with the effective date clearly shown.